payment

#410586
  • Resolved Vladimiro Celardo

    3 years, 5 months ago

    Rank Math pro

    Hello,

    Trying to sign up for a paid plan, but the payment form demands a ZIP code, there are no ZIP codes in Hong Kong, how do I buy?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Reinelle

    3 years, 5 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Please make sure that the flag during checkout is showing the country of Hong Kong at the top right corner.

    If you are trying to validate data while accessing the website from a different location, you need to force the change of country in the dropdown.

    Also, if you are using a Proxy or VPN, please disable that and use your actual ISP to update your payment method.

    ZIP

    I hope that helps.

    Thank you.

    Vladimiro Celardo

    3 years, 5 months ago

    Rank Math pro

    That worked thanks!

    Invoice ID RANKMATH220626-2949-10407

    Does not yet show under my subscriptions tab or give me a pro download

    Vladimiro Celardo

    3 years, 5 months ago

    Rank Math pro

    It does now never mind!

    Reinelle

    3 years, 5 months ago

    Hello,

    Thank you for your purchase and we are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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