Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.
It seems that your account is already upgraded to the PRO version. Could you please head over to this link? You should now have the upgraded version of Rank Math.
You can follow the steps provided in the link below:
https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
For the transaction receipt, you should have received it from the email address you have used upon purchasing the PRO version.
I hope that helps. Thank you, and looking forward to your update.
Yes. I solved the problem yesterday. I thought I informed you. I’m sorry if I didn’t.
Hello,
We are glad that this issue is already resolved.
If you have any other concerns, please don’t hesitate to contact us anytime by creating a new ticket to assist you further with anything else.
Thank you.
