payment

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

Please ensure that your payment method supports the following:

– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on

If everything from the above is enabled and working, you can also try using other credit cards instead.

Another thing to check is to make sure that the country shown in the top right corner of your screen when purchasing is referred to your actual location.

If you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.

I hope that helps. Thank you, and looking forward to your update.

Hello,

Sorry for any inconvenience that might have been caused due to that.

Could you please contact FastSpring via s******@f************* and ask to get the order approved?

We have little to no control over how the payment gateway processes the payments.

Again, we are sorry for the unwanted trouble you are facing.

If the issue persists, you may also try Paypal and if that doesn’t work for you, please share the last 4 digits of your card in the Sensitive Data section of this ticket so we can further investigate why the system won’t approve the purchase.

It is completely secure, and only our support staff has access to that section.

Meanwhile, please also try using a different internet browser (preferably Google Chrome) to make the purchase to exclude any browser issues.

Looking forward to helping you.

Thank you.