Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Yes, you can use a different email address for the payment.
Don’t worry; none of your settings will be lost during the transition. Everything gets safely stored in your WordPress database, and the settings will remain intact and activates back as soon as your subscription becomes active again.
If you still have any questions, just reply and we will be more than happy to clarify any doubts you might have.
So I create a new Rank Math account with the new email address to sign up for the PRO, and then disconnect the current account from my website and add the new one? Will it keep my current stats?
Thanks for your response.
Hello,
Yes, after buying the subscription, you may need to follow this guide to connect the website to your paid Rank Math account:
https://rankmath.com/kb/rank-math-pro-license-key/
All configurations you have already made are saved in your database, and it won’t affect the website’s connection to your account.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
