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my dashboard isnt showing a paid subscription tho : Congratulations on Your Purchase! We have sent your login & invoice details to h*******@t****************************. Subscriptions and Billing Manage your active subscriptions, view your invoices & update your payment methods Subscriptions Invoices Payment Methods Rank Math SEO Subscriptions Content AI Subscription SEO Course Subscription You have no active subscriptions. Find your first subscription in the store.
I need to connect photographytoprofits.com to the paid subscription
Charges will appear on your bill as FS *rankmath
Order Reference: RANKMATH241010-6641-81193
View Invoice
Tax: $0.00
You saved: $12.00
Total: $83.88
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Hello,
We apologize for the issue you are facing with your Rank Math account not showing your paid subscription. It seems that your website may not be connected to the correct Rank Math account.
To resolve this, please follow these steps:
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Check Your Rank Math Subscription: Log in to your Rank Math account and navigate to the Subscriptions section from the left sidebar to verify the current status of your subscription.
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Ensure Your Website is Connected: Go to your WordPress Dashboard and navigate to Rank Math SEO → Dashboard → Help. If it shows Connected, select Disconnect Account to reconnect your website with the correct Rank Math account.
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Reconnect Your Website: After disconnecting, click the Connect Now button and choose the correct Rank Math account associated with your PRO license.
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Verify Connection: Once successfully connected, you should see the status on the Help page of your WordPress dashboard and in your Rank Math Websites section.
If you still encounter issues after following these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for bringing this concern to our attention!
Sources:
How to Ensure Your Account Has an Active Subscription » Rank Math -
The ticket ‘Paid subscription not showing in account’ is closed to new replies.