Hello,
We apologize for the issue you are facing regarding your payment for Content AI. It seems there might be some confusion with the email addresses used. To assist you better, please reply to this ticket and include the specific details about your purchase, including the email associated with your Rank Math account and any relevant transaction details. A human agent from our support team will then take over and help resolve this issue for you.
Thank you for bringing this to our attention, and we appreciate your patience as we work to assist you!
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
I am using c***************@h********** this mail. But when i pay for content AI , ı write my VAT mail, h******@h********** I also write my VAT number if you want i can share VAT Number
Hello,
Thank you for contacting us. We apologize for any inconvenience this issue may have caused.
We do not see any subscription on the account you used to open this ticket.
Can you please search and forward a receipt from FastSpring.com so we can locate your account/transaction?
We look forward to hearing back from you.
Thank you.
