paid for PRO

#279023
  • Resolved John Rizkalla

    4 years, 1 month ago

    Rank Math free

    Hi I paid for Pro Service but I’m unable to update and on your site it shows my subscription shows its free and not PRO service i paid for
    here is my Invoice ID: IV25VXUTDWJJHKBOCTIT2VCRYIFI paid in full on 10/9/2021

Viewing 1 replies (of 1 total)
  • Tammy

    4 years, 1 month ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math today, and we apologize for any inconvenience this may have caused.

    Please login to your Rank Math PRO account with the email you purchased your subscription at https://rankmath.com/my-account/

    Then, install and activate the PRO plugin on your website, you can follow this guide: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    Then, connect your website to your Rank Math PRO account by going to WordPress dashboard > Rank Math dashboard > Help > Connect.

    I hope this information is helpful, and please do not hesitate to contact us if you require any additional support.

    Thank you.

    RankBot

    4 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘paid for PRO’ is closed to new replies.