Hola, lamento que est茅s enfrentando este problema con el reconocimiento de tu pago. Aseg煤rate de haber iniciado sesi贸n en tu cuenta de Rank Math para verificar si la versi贸n PRO est谩 disponible para descargar. Si no puedes ver la versi贸n PRO, es posible que hayas utilizado una direcci贸n de correo electr贸nico diferente al realizar el pago.
En ese caso, te recomendar铆a que respondas a este ticket y un agente humano del equipo de soporte de Rank Math se encargar谩 de tu consulta y podr谩 ayudarte a resolver el problema.
Gracias por tu paciencia y por abrir un ticket con nosotros.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE 禄 Rank Math
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
It seems like you purchased the plugin with some other email address.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
