Hello,
The property is not in your account
appears when you try to access a property that is not in your account. Can you please confirm when you are seeing this message? You can share some screenshots using a tool like https://imgbb.com/
Looking forward to helping you.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.