Hello,
We apologize for the issue you are facing with the Rank Math registration page. It seems that you are encountering a problem when trying to connect your account, and this can sometimes be related to browser settings or permissions.
Here are a few steps you can try to troubleshoot the issue:
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Clear Browser Cache: Sometimes, cached data can cause issues. Try clearing your browser’s cache and cookies.
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Disable Browser Extensions: Certain browser extensions can interfere with website functionality. Try disabling them temporarily to see if that resolves the issue.
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Check for JavaScript Errors: Open the developer console in your browser (usually F12 or right-click and select "Inspect") and check for any JavaScript errors that might be preventing the connection.
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Try Incognito Mode: Open an incognito or private browsing window and try accessing the page again. This can help rule out issues caused by extensions or cached data.
If the problem persists after trying these steps, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for bringing this to our attention!
Sources:
Sorry, You Are Not Allowed to Access This Page » Rank Math
Do you have to have the role of Administrator for this to work?
It is working now. I think the issue came from not logging in with Administrator, I was doing it initially from Role “Client Administrator”
Hello,
We are glad to know that this issue has been resolved. Thank you for letting us know.
This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.
We appreciate your patience and cooperation throughout this process.
Thank you for choosing Rank Math.
