Page Snippet Image not displaying on Instagram

Hello,

We apologize for the issue you are facing with the Instagram snippet images not displaying correctly. Here are a few steps you can take to troubleshoot this problem:

1. Check if You’ve Added Sharing Images

Make sure you have added Facebook/Twitter sharing images through the Rank Math Meta Box. You can refer to the following image for guidance:

2. Verify Image Dimensions & Format

Ensure that the image you are using meets the recommended dimensions and format:

• Recommended Size: 1200px X 630px
• Supported Formats: JPEG, PNG, GIF, WebP, and AVIF.

If your image does not meet these criteria, it may not display correctly on Instagram.

3. Check Open Graph Tags

Make sure that the Open Graph tags are correctly set up on your page. If they are pushed too far down in the source code due to minification or caching, Instagram may not be able to find them. You can check if the og:image tag is present in the first 60 KB of your page’s source code.

4. Disable Gzip Compression

If you have gzip compression enabled in your caching plugin, try disabling it as it can interfere with Open Graph detection. For example, in W3 Total Cache, you can find this option under:
WordPress Dashboard → Performance → Browser Cache → HTTP (gzip) compression.

5. Clear Cache

After making these changes, clear your website and server cache (including any CDN like Cloudflare if enabled). Then, use the Facebook Sharing Debugger to scrape your page again.

If you have followed these steps and are still experiencing issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

Thank you for raising this concern!

Sources:
Open Graph/Social Preview Image Is Not Displayed » Rank Math

Hello,

Instagram uses the OpenGraph tags added for Facebook to generate the link preview. So, the settings you will set for Facebook will also be used for the other social media sites.

However, please share the affected URL so we can check the issue as well. You can add it to the sensitive data section by editing your first post

It is completely secure, and only our support staff has access to that section.

Looking forward to helping you.

Hello,

Thank you for contacting Rank Math support.

Can you clarify where you’re not seeing the image? I just tried the messages and it was showing fine.

We are looking forward to hearing back from you.

Hello,

It’s appearing on my end. If it is appearing intermittently for you, it’s most like a cache issue from Instagram’s end. We’d suggest you give it a day or two and try again.

Don’t hesitate to let us know if you need help with anything else.