Page Slug Automatically Changing Issue

#982129
  • Resolved Shubham

    7 months, 2 weeks ago

    Rank Math free

    Hi Rank Math,

    I am facing an issue where my page slugs keep getting updated to a different name automatically. For example, I have a page called “Cloud Solutions”, and another one called “Instant Store”. The slugs were originally correct and matched the page names.

    However, whenever I make changes to the “Cloud Solutions” page, its slug sometimes changes to “instant-store-2”, even though “instant-store” already exists in the system. This happens repeatedly, even if I manually update the slug back to the correct one.

    It seems like this issue started occurring after I installed Rank Math. My permalink structure is correct, and I do not have any other SEO plugins installed.

    Could you please assist in resolving this issue?

Viewing 6 replies - 1 through 6 (of 6 total)
  • RankBot

    7 months, 2 weeks ago

    Hello,

    We apologize for the issue you are facing with your page slugs changing automatically. This can be frustrating, and we appreciate you bringing it to our attention.

    It sounds like there may be a conflict or a bug that is causing the slugs to change unexpectedly. Here are a few steps you can take to troubleshoot this issue:

    1. Update Rank Math: Ensure that you are using the latest version of the Rank Math plugin. Sometimes, bugs are fixed in newer releases.

    2. Check for Conflicts: Since you mentioned that you do not have any other SEO plugins installed, it might be worth checking if there are any other plugins or themes that could be conflicting with Rank Math. You can try deactivating other plugins temporarily to see if the issue persists.

    3. Permalink Settings: Double-check your permalink settings in WordPress. Go to Settings → Permalinks and ensure everything is set correctly. Sometimes, simply re-saving these settings can resolve issues.

    4. Manual Slug Update: After making changes to your page, make sure to manually update the slug again and save the changes.

    If the problem continues after trying these steps, please reply to this ticket with your site URL so that we can investigate further. A human agent from our support team will take over and assist you more effectively.

    Thank you for your patience, and we look forward to resolving this issue for you!

    Shubham

    7 months, 2 weeks ago

    Rank Math free

    I have checked all the above points but still facing the same issue

    Reinelle

    7 months, 2 weeks ago

    Hello,

    Thank you for your patience.

    The number is added if there are other URLs with the same slug. Please check your URLs as well if it’s getting duplicated.

    If none, then this happens when the Redirect Attachments option is enabled on your site, and you have a media or attachment URL with the same slug.

    If that is the case, you can re-upload the media with a different file name or at least rename the attachment URL to a different slug to avoid getting the -2 or -3 in the last part of the URL.

    Let us know how this goes.

    Shubham

    7 months, 2 weeks ago

    Rank Math free

    I have turned off redirect Attachments for now.
    But the slug of images i am using doesn’t clash with the slug of the pages

    Shubham

    7 months, 1 week ago

    Rank Math free

    Hello,

    Turning off redirect Attachments doesn’t solve my issue.
    Please help me sort it out
    Thank you

    Jeremy

    7 months, 1 week ago

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    6 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Page Slug Automatically Changing Issue’ is closed to new replies.