Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Can you please share the error log with us?
Having an error log will help us determine what is causing the critical error on your website.
You can follow this guide to enable debugging in WordPress
https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Looks like I am stuck. Messing with my search engine traffic is bad. Can’t wait around.
I know the plugin is free but when messing with SEO, can’t play around. Gone back to my old faithful plugin. Wishing you guys the best.
Hello,
It seems that you already marked this ticket as “Resolved”.
Do you still need our assistance regarding this issue?
Looking forward to helping you.
Thank you.
Thanks for reply. Since the plugin was not working and showing error page(s) had to remove it. The SEO plugin I was using before trying rankmath was/is working fine. Just though would give rankmath a try.
Since rankmath was throwing error page(s) in sitemap, I could not hang out for days waiting on a fix. I cannot tell the search engines to wait a few days:)
Hello,
We regret to see you go and thanks for trying out our plugin.
You can also create a separate development/staging website and further test an SEO plugin without affecting your live website. We would love to guide you with that.
With that said, please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
