Hello,
We are so sorry to hear about the trouble you are facing.
Please include your WP logins in the designated Sensitive Data section.
https://support.rankmath.com
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
may i ask what procedure are you going to do ?
Rank math is great , please have some other method of fixing the problem cause in the not so distant future you will have millions of users, and you will get around 3-5% tickets from them.
Hello,
The first thing we are going to check if you haven’t made your pages noindex.
Then, we will check if there are any pages on your website, to begin with.
Finally, we will see if any other sitemap plugin has the same issue or if it just Rank Math.
Feel free to do these steps from your end if you want.
wow thank you. Its working now , theres a check on no index on titles & meta > global settings. but it should be uncheck since i click the reset option button,
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
