Page not saving

#427209
  • Resolved John Sharkey

    3 years, 3 months ago

    Rank Math business
    Content AI Starter

    Hello!

    First of all, I LOVE your product, especially the way it works nicely with Divi theme for WordPress, which I solely develop in.

    I am having an issue with this site, https://switched-on.com/. I had Rank Math installed but had to remove it, as I could not save pages in Divi with Rank Math enabled. The site is also using a ton of other hefty plugins, WooCommerce, LearnDash, and others to sell online globally.

    Any ideas on this issue?

    Kind regards,
    John

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    3 years, 3 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    If the changes are not saving while using Rank Math, please check if you have any firewall as there are chances that it will prevent saving the data.

    For initial troubleshooting steps, please follow the steps in this link:
    https://rankmath.com/kb/meta-data-not-saving/

    Let us know how this goes.

    Thank you.

    John Sharkey

    3 years, 3 months ago

    Rank Math business
    Content AI Starter

    Thanks for that resource. Found it! I use the Siteground optimiser plugin, and had to turn off the Javascript combining and rendering options. It then works. These cause issues with other plugins as well.

    Anas

    3 years, 3 months ago

    Rank Math business

    Hello,

    We are super happy that your issue is resolved.

    If you have any questions in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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