Page Not Found only in home page

#7278
  • Resolved Agustin

    5 years, 9 months ago

    Rank Math free

    Hello team.-
    Last week I had this same problem but it was solved by friend Michael Davis, but by updating today to the latest version of the plugin (Version 1.0.26) the problem came up again.

    My “Home Page” looks very good, but in the browser tab it reads: “Page Not Found”

    I use the EXTRA theme

    My web: http://www.afrecho.com

    Thank you.

Viewing 12 replies - 1 through 12 (of 12 total)
  • Todd

    5 years, 9 months ago

    Rank Math free

    Hello,

    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    Please head over to WordPress Dashboard > General Settings > Reading.

    Then, choose one of the appropriate options for your homepage.

    That will fix the issue.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Agustin

    5 years, 9 months ago

    Rank Math free

    Thanks Tood.-

    It did not work
    My settings in “Dashboard> General Settings> Reading” are correct.
    Previously the friend Michael Davis had solved it with a code in the “functions.php” but when the plugin was updated to the latest version, the problem arose again,
    Attachment screenshot.

    page not found

    Michael Davis

    5 years, 9 months ago

    Rank Math free

    Hi there,

    Thanks for getting back to us.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Agustin

    5 years, 9 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Agustin

    5 years, 9 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis

    5 years, 9 months ago

    Rank Math free

    Hi there,

    Thanks for the follow up.

    I have checked your homepage and the title is appearing correctly. Here is a screenshot:
    IMG

    Have you been able to fix this?

    Thank you.

    Agustin

    5 years, 9 months ago

    Rank Math free

    Hello Michael !!

    Thank you for your time and dedication.

    Michael, the error remains, it is still in the browser bar.
    I cleaned memory cache, browser cache and error persists.

    I checked the HTML code of the “Home” using the “Code Inspector” and the error appears, I enclose a capture.-

    In case I am making an error to visualize it correctly, please tell me about it.

    Best regards.-
    Agustin

    Page not found by code

    Michael Davis

    5 years, 9 months ago

    Rank Math free

    HI there,

    Thanks for the patience.

    I have logged in to your site and observed that you have changed to using the parent theme which is preventing the code that I added from executing since it is on the child theme. I have tested by trying to switch to the child theme but your site appears to be having technical difficulties.
    Please rollback and share some temporary FTP access too so that I can investigate this issue further.

    I am looking forward to helping you. Thank you.

    Agustin

    5 years, 9 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis

    5 years, 9 months ago

    Rank Math free

    Hi there,

    Thanks for the follow up.

    Please check now, the code should be working when the child theme is activated.

    I hope this info helps. Thank you.

    Agustin

    5 years, 9 months ago

    Rank Math free

    Thanks Michael, it works perfect, again very grateful for your dedication and time
    best regards.-

    Michael Davis

    5 years, 9 months ago

    Rank Math free

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 12 replies - 1 through 12 (of 12 total)

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