Hello,
We apologize for the issue you are facing with the product page disappearing when Rank Math is enabled. This can sometimes happen due to misconfigurations or conflicts with other plugins or themes.
To troubleshoot this issue, we recommend checking the following:
- Permalink Settings: Go to Settings → Permalinks in your WordPress dashboard and re-save your permalink settings. This can often resolve issues related to page not found errors.
- Check for Conflicts: Disable other plugins temporarily to see if there’s a conflict causing the issue. If the problem resolves, enable the plugins one by one to identify the conflicting plugin.
- Theme Compatibility: Switch to a default WordPress theme (like Twenty Twenty-One) to check if the issue persists. If it resolves, there may be a compatibility issue with your current theme.
- 404 Monitor: Use the 404 Monitor in Rank Math to see if the product page is being logged as a 404 error and take appropriate action based on that information.
If these steps do not resolve the issue, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern!
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
