Page Loading Issue

#389042
  • Resolved County Tree Care

    3 years, 10 months ago

    Rank Math free

    Good Morning

    Since installing your plugin whenever I load a page some info regarding your plugin flashes up on the screen before my page content loads which looks unprofessional.

    I have taken an image to help you understand my problem but unfortunately, I can’t see a way to attach an image to this ticket.

    Could someone please contact me regarding this issue?

    Many thanks

Viewing 1 replies (of 1 total)
  • Reinelle

    3 years, 10 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    You can upload screenshots using this tool and share the link here so we can check.

    However, it seems that you’re referring to the Analytics Stats bar displayed on the front end (logged-in users). To hide it temporarily or remove it permanently, you can follow the steps in this link:
    https://rankmath.com/kb/analytics-stats-bar/#hide-stats-bar

    If the panel is quickly getting removed on your site, please try disabling this option:
    https://rankmath.com/kb/analytics-stats-bar/#num-2-2-enable-stats

    Let us know how this goes.

    Thank you.

    RankBot

    3 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Page Loading Issue’ is closed to new replies.