Page doesnt load

#85728
  • Resolved Ayman Tabl
    Rank Math free

    Hello,

    I have 1 page in the website, it doesn’t load, I mean all work I did, images, information, etc, like it not shown, but the link itself its works, I did like a test, deactivate all plugins, to know what plugin cost the issue, I found is RankMath is causing the problem, I really don’t know how to fix this issue, how to make my page load normally with all data.

    Here the link of the page has the issue caused by Rank math: https://hypersonicegypt.com/sound-rental/

    the second issue bothers me, i am worried to lose any Seo work, pls do your best to help

    Thank you
    Ayman

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    It’s ok, i deleted that page, and rebuild again

    Hello,

    Did this resolve your issue? Do you wish to close this thread now?

    If you have any further question(s), please let us know. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Page doesnt load’ is closed to new replies.