Original og image link incomplete in RankMath code head tags

#473303
  • Resolved Regio Online

    2 years, 3 months ago

    Rank Math free

    Hi there at RankMath,

    In reference to earlier ticket #466894 I investigated some issue which may be a reason while our featured image is not showing up on Facebook anymore.

    It seems the og:image link in the meta property tags of RankMath is incomplete when viewing devolopper code in head tag
    Example:

    Article: https://regioonline.nl/regio-den-helder/annie-kloosterboer-compliment/

    If you inspect the page in the <head> tag you see:

    <!– Search Engine Optimization by Rank Math – https://s.rankmath.com/home –>
    <meta name=”description” content=”Zaterdagmiddag 29 oktober ontving Annie Kloosterboer uit Schagen het Compliment van Schagen uit handen van wethouder Puck de Nijs – Visser. Dit vond plaats”>
    <meta name=”robots” content=”follow, index, max-snippet:-1, max-video-preview:-1, max-image-preview:large”>
    <link rel=”canonical” href=”https://regioonline.nl/regio-den-helder/annie-kloosterboer-compliment/”&gt;
    <meta property=”og:locale” content=”nl_NL”>
    <meta property=”og:type” content=”article”>
    <meta property=”og:title” content=”Annie Kloosterboer ontvangt het Schagen Compliment – Regio Online”>
    <meta property=”og:description” content=”Zaterdagmiddag 29 oktober ontving Annie Kloosterboer uit Schagen het Compliment van Schagen uit handen van wethouder Puck de Nijs – Visser. Dit vond plaats”>
    <meta property=”og:url” content=”https://regioonline.nl/regio-den-helder/annie-kloosterboer-compliment/”&gt;
    <meta property=”og:site_name” content=”Regio Online”>
    <meta property=”article:publisher” content=”https://www.facebook.com/regioonlineofficieel”&gt;
    <meta property=”article:tag” content=”Mens & Maatschappij”>
    <meta property=”article:section” content=”Regio Den Helder”>
    <meta property=”fb:app_id” content=”966242223397117″>
    <meta property=”og:image” content=”https://drive.google.com/uc”&gt;
    <meta property=”og:image:secure_url” content=”https://drive.google.com/uc”&gt;
    <meta property=”og:image:width” content=”900″>
    <meta property=”og:image:height” content=”600″>
    <meta property=”og:image:alt” content=”Schagen Compliment voor Annie Kloosterboer”>
    <meta property=”og:image:type” content=”image/jpeg”>

    Link should be: https://drive.google.com/uc?id=1Dv9BsXfmpIBIDlR9Yn5SgDN7ASsqQHqd

    As you can see the Facebook (and Twitter) links are incomplete. Further on the complete link is shown at primaryImageOfPage for example.

    I already checked with plugin builders of WP Media Folder (+ cloud add-on), but this seems specific for code regarding to RankMath.

    Since last update of RM our featured image is not showing up on FAcebook when we share the article. So I am sorry to border you again with this, but the issue seems hard to resolve.

    If you could please take a look at this once more it would be verymuch appreciated. Thanks in advance for your time and efforts.

Viewing 14 replies - 1 through 14 (of 14 total)
  • Regio Online

    2 years, 3 months ago

    Rank Math free

    Please ignore &gt in the given links (https://drive.google.com/uc” >), because that does not show in the real code (Maybe endtag for bold?)

    Jeremy

    2 years, 3 months ago

    Hello,

    Thank you for contacting us again.

    Can you please confirm if you have contacted the support from the plugin “WP Media Folder google Drive Add-on” that is responsible for generating the Google drive link in our og:image tag?

    You may let us know what’s their take since the source is coming from their end.

    Looking forward to helping you with this one.

    Regio Online

    2 years, 3 months ago

    Rank Math free

    Hi Jeremy,

    Great question. I contacted their support before I made this ticket. Their answer was:

    Hi,

    Thanks for contacting us here about this extension.

    I have checked your website, the feature image on the page: https://regioonline.nl/regio-den-helder/annie-kloosterboer-compliment/ display correctly.

    But the value of meta og:image tag is not correct, see my screenshot. It caused the image doesn’t show when sharing this page on Facebook.

    Maybe some change from the plugin RankMath recently cause this problem. Could you contact with the developer of RankMath to fix this?

    Thanks,

    So surprisingly they said this was on your end??? I am no expert at this. They provide following screenshot
    https://imgur.com/B4zV7HY

    The code they are refering to is set in top of the RanKMath code (metatags), but if you look on the given page further down below in the script (wich I can not place here for security reasons I think?) that that the link link to the Google Drive image is complete in several scriptlines (see screenshots below):

    Screen 1 of script of RankMath
    https://imgur.com/N2WGmjh

    Screen 2 of script of RankMath
    https://imgur.com/I36RZZ0

    Hope this sheds some light on the issue.

    Thanks in advance for your time and effort!

    Jeremy

    2 years, 3 months ago

    Hello,

    It seems that Rank Math was indeed able to receive the complete URL. However, our filter code removes the URL query parameter that was recieved, hence, the incorrect URL added to your og:image tag.

    Allow me to check this with our developers to see how we can provide a workaround.

    We appreciate your time and patience on this one.

    Thank you.

    Jeremy

    2 years, 3 months ago

    Hello,

    I just heard back from our developers and it seems our filter is indeed not accepting URL query parameters from a Google Drive URL.

    With that said, we apologize for the inconvenience.

    Our developers have noted this issue and they will include a fix in the next update of our plugin.

    We will inform you once we have added that fix or you may also keep an eye on our changelog to get notified of our latest features and updates: https://rankmath.com/changelog/

    Looking forward to helping you with this one.

    Regio Online

    2 years, 3 months ago

    Rank Math free

    Thanks Jeremy for getting back at me with this. Apologies excepted but not necessary. You always give great support at RankMath, so these things happen sometimes. Ofcourse we hope the fix with the next update will be soon, but don’t forget to eat or sleep. We are not in that kind of a hurry 😉

    Thanks again Jeremy. If you don’t mind I will keep this ticket open until next update.

    Kind regards

    Md. Sakib Khandaker

    2 years, 3 months ago

    Rank Math agency

    Hello,

    Thank you so much for understanding the situation!

    We really appreciate your kind patience regarding this matter and will surely keep the ticket open till you want.

    Thank you

    Regio Online

    2 years, 2 months ago

    Rank Math free

    Hi great people of RankMath,

    Just a follow-up after your last update to let you know that showing Facebook images is working again. You changed some code witch fixed above problem and I had to do something to. I have 3 screenshots for you from the adjustments I made to:
    wp-content/plugins/seo-by-rank-math/includes/opengraph/class-image.php

    1. The new code I think you added: https://imgur.com/yIHqqs2

    2. The part I commented out before but is no longer effective to problem: https://imgur.com/BefKrVg

    3. The solution that works, commenting out the complete part of code: https://imgur.com/SuxbwMl

    This fixed the described problem and the issue that Facebook was not displaying a featured image from a post. Keep in mind that our situation was a bit unique maybe, because we use a WP Media Folder plugin to place all our images on Google Drive (so none in the WP uploads folder), and use FS Auto poster to autopost aal posts to about 40 different social media pages, including about 30 Facebook pages.

    You already helped us previously with this, so we are again greatfull for your help!!

    Just one more question:

    Now, after every RankMath update, I have to remember to change (comment out the shown section) in the class-image.php. Is there a way to do this in our childtheme somehow, or do I just need to keep my eyes open for a new update and make the changes manually at that time?

    Thanks in advange for your time!

    Md. Sakib Khandaker

    2 years, 2 months ago

    Rank Math agency

    Hello,

    Unfortunately, no. There’s no such way to implement the fix on your child theme.

    Sorry, but yes, you’ll need to make the changes manually when you update Rank Math.

    Please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    Regio Online

    2 years, 2 months ago

    Rank Math free

    No problem! I will just have to make a reminder for myself. Thanks again for all your work and great support. I will mark this ticket now as resolved!

    Md. Sakib Khandaker

    2 years, 2 months ago

    Rank Math agency

    Hello,

    We are super happy that we could address your concern. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

    Princess

    2 years, 1 month ago

    Hello,

    Thank you for your patience.

    Please update Rank Math & all other plugins, themes and WordPress to the latest version.

    The issue should be fixed.

    If not, please feel free to open a support topic or reply to this message and we will be more than happy to assist.

    Regio Online

    2 years, 1 month ago

    Rank Math free

    Hi Princess,

    Thanks for the update and thanks to the team for the fix!

    Wish you all the best for new year!

    This ticket can be closed.

    Md. Sakib Khandaker

    2 years, 1 month ago

    Rank Math agency

    Hello,

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you for being with Rank Math.

    Wishing you a Happy New Year!

Viewing 14 replies - 1 through 14 (of 14 total)

The ticket ‘Original og image link incomplete in RankMath code head tags’ is closed to new replies.