Order Reference RANKMATH220619-9842-41385

#407447
Viewing 1 replies (of 1 total)
  • Jeremy

    3 years, 5 months ago

    Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    I can confirm in your account that you already have the “PRO” subscription. Can you please confirm if the subscription is being applied to the wrong email?

    If that wasn’t it, are you referring to the plugin on your website? If so, please ensure that you have installed the PRO version of the plugin as you need it together with the Free one.

    After confirming that, please head over to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your paid Rank Math account.

    Let us know how that goes. Looking forward to helping you.

    RankBot

    3 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Order Reference RANKMATH220619-9842-41385’ is closed to new replies.