order cant be completed

#228535
  • Resolved Amoh Eric
    Rank Math free

    AM TRYING TO BUY THE PRO FROM T The Independence DISCOUNT BUT IT KEEPS SAYING ERROR CANT COMPLETE OTHER CONTACT SUPPORT
    CAN YOU HELP ME?

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  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Unfortunately, the Independence day offer already expired a few days back and is no longer applicable.

    Please ensure that your payment method supports the following:
    – Payments in USD $
    – Supports subscription-based payments
    – You are not using a prepaid card
    – International payments are turned on

    If everything from the above is enabled and working, you can also try using a credit card instead.

    You can also call your bank and ask what’s stopping the payment to go through and request them to approve it on your end.

    Looking forward to helping you.

    P.S. Please send a screencast as well if the issue persists. You can use a tool like Loom.com to record what you see on your screen.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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