OpenGraph not working

#228400
  • Resolved Lukasz

    3 years, 5 months ago

    Rank Math free

    Hi. I have problem with OpenGraph on my website, because it not working.
    I tried every way from support section, but nothing helped. The open graph thumbnail was already set. To be sure, I changed the image, but unfortunately it did not help. I also noticed that in some old entries the image links for og: image are incorrect. I use webp on the website, not jpg, but there are links to old photos next to the tags.

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  • Reinelle

    3 years, 5 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Please ensure that the images you are using are only jpeg, gif, or png as per Opengraph Standards.

    Also, make sure that your images are using the recommended image size. Recommended image size is 1200 x 630 pixels.

    If the issue still persists, please share the affected URL/s to check further. You can add them in the sensitive data section
    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section.

    I hope that helps.

    Thank you.

    RankBot

    3 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘OpenGraph not working’ is closed to new replies.