Hello,
We apologize for the inconvenience you are facing with accessing your ticket in the PRO section. Since you opened a ticket in the PRO section regarding the wrong email address upon purchase, and now you can’t see the replies, we recommend assigning the ticket to a human agent by using the available buttons. Our support team will then be able to assist you further with your concern.
Thank you for raising this issue, and we appreciate your patience as we work to resolve it for you.
If you have any more questions or need further assistance, feel free to let us know.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Why Should You Avoid Group Buying and Sharing Rank Math PRO Subscription? » Rank Math
How To Effectively & Efficiently Get Support from Rank Math (Support Tickets) » Rank Math
How long does is take to get a reply from an agent?
Hello,
Thank you for contacting Rank Math support and we apologize for the delay in getting back to you.
We can see that this issue has been resolved via email, so we’re going to go ahead and close this ticket and all the other related ticket about this issue.
If you need help with anything else, please create another ticket and we’ll be happy to help.
Thank you for choosing Rank Math
