Open Graph/Social Preview Image and Text Not Displaying Correctly

#278886
  • Resolved H
    Rank Math free

    Hi there,

    I’ve gone through all the steps in the knowledge base guide to troubleshoot this (checked the open graph image in rankmath, added the twitter/facebook sharing images, checked the image format and size, checked that the url is accessible, checked the page source code, and checked for gzip compression, filled in everything in the snippet editor), and I still have problems with the title, description, and in some cases the image displayed when sharing on social.

    Would love more insight into this if possible.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Could you please share the affected URL in the sensitive data section?

    Looking forward to helping you.

    H
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anas
    Rank Math business

    Hello,

    I checked the page source, there are additional og tags added in the page source, which is why the FB Debugger is showing wrong title and description:
    additional

    Please follow this troubleshooting guide to figure out which plugin or theme is adding the tag: https://rankmath.com/kb/check-plugin-conflicts/

    Let us know how that goes. Looking forward to helping you.

    H
    Rank Math free

    Looks like we’ve fixed it. Thanks for your help!

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Open Graph/Social Preview Image and Text Not Displaying Correctly’ is closed to new replies.