open graph not showing

#422545

Resolved Mario
3 years, 7 months ago

Rank Math free

Hello,

The open graph image is not showing and i don’t know why. I can change the info so i know the plugin is working.

At first, facebook sharing debugger was showing the fb:app_id error and i thought that was the problem but i fixed with your help page and still not showing 🙁

What should i do??

here some screenshots:

https://ibb.co/cXNtr93
https://ibb.co/G3FXCFH
https://ibb.co/xjZLYdJ

Thanks

Viewing 1 replies (of 1 total)

Anas
3 years, 7 months ago

Rank Math business

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience caused.

I can check that the image preview is displayed when sharing the post directly on Facebook:

For some reason, it isn’t working in the debugger and it seems like an issue on their end. But since it is working fine on Facebook, there is nothing to be worried about.

Hope this helps. Let us know if you need any other assistance.

RankBot
3 years, 6 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘open graph not showing’ is closed to new replies.