Open Graph Issue: Social Sharing Not Working

#44705
  • Resolved Dhiraj Das

    4 years, 10 months ago

    Rank Math free

    Hi,

    We are unable to share any of our posts on social media as the open graph settings don’t seem to work. When we share any post or Facebook or Twitter, it only fetches the site name and nothing else.

    Please suggest, how can we resolve this?

    • This topic was modified 4 years, 10 months ago by Dhiraj Das.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Dhiraj Das

    4 years, 10 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Todd

    4 years, 10 months ago

    Rank Math free

    Hi Dhiraj,

    Thanks for getting in touch with us.

    The issue you are facing is pretty common with W3 Total Cache users. The Gzip compression option is causing this issue so you must disable it from W3 Total Cache.

    After that, just clear the cache and test it again. It will work.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    RankBot

    4 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Open Graph Issue: Social Sharing Not Working’ is closed to new replies.