Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
It seems that you’re currently using the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
Back to your issue, can you please confirm if you’re using the latest version of Rank Math plugin? If not, please try to update the plugin to the latest version: https://rankmath.com/changelog/
After that, please make sure to set the OpenGraph image with a recommended image size as close as 1200 x 630 pixels. Once done, please try to clear your website cache including any server-level cache and check again.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
