-
Good day the product at https://www.hdcabling.co.za/product/5-meter-male-standard-displayport-to-standard-male-displayport-cable-28awg/ is duplicated from a previous product and Canonical URL has been changed to a new one. When sharing the product however on facebook a different product is displayed with the warning below on the Facebook Sharing Debugger. I have cleared all caches and scraped the URL on FB DEbugger and still it does not get the correct Open Graph Properties. There are a few products having this issue this is just an example.
The provided value for ‘og:url’ might be incorrect.
The provided property ‘og:url’ (‘https://www.hdcabling.co.za/product/5-meter-male-standard-displayport-to-standard-displayport-male-cable-28awg/’) does not represent the input URL. You can safely ignore this message after double checking the provided value
Inferred Property
The ‘og:image’ property should be explicitly provided, even if a value can be inferred from other tags.
Missing Properties
The following required properties are missing: og:image, fb:app_idUpdate: I have checked another duplicated URL at https://www.hdcabling.co.za/product/70-meter-fiber-optic-hdmi-cable-18gbps-v2-0-hdmi-male-to-male-premium-high-speed-supports-hdr-ultra-hd-4k-3840-x-2160-60hz/ and it redirects to the exact same product as above for the Open Graph Properties. It ONLY happens when a product has been duplicated from another product.
-
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hi Johan,
Thanks for the access.
I suspect that this issue is as a result of some caching on your server. I have just tried to click on the “Purge from cache” option on the product edit page but your site reports a 503 error. This is something that you might want to talk to your host about.
I have also done another test by duplicating this product: https://www.hdcabling.co.za/product/70-meter-fiber-optic-hdmi-cable-18gbps-v2-0-hdmi-male-to-male-premium-high-speed-supports-hdr-ultra-hd-4k-3840-x-2160-60hz/ and once I click on purge from cache and scrape the URL on the debugger the issue goes away as you can see below:
Please test this out using these steps and let me know if you can report the same results.
Thank you.
The ticket ‘Open Graph Data Incorrect when product Duplicated’ is closed to new replies.