Open Graph

#954425
  • Resolved Theo Villani
    Rank Math free

    Hello,

    Images on posts shared on Facebook no longer display.

    the image format Is Avif.

    with the yoast seo plugin, the images are correctly reproduced, why via tank math it does not work ?

    Thank you in advance

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    We apologize for the issue you are facing with the Open Graph images not displaying on Facebook when using Rank Math.

    Since you mentioned that the image format is AVIF, it’s important to note that while Rank Math supports AVIF for Open Graph images, Facebook may not always recognize this format correctly. Facebook officially supports JPEG, PNG, and GIF formats for Open Graph images. Therefore, if you’re using AVIF, it might be causing the issue with image display on Facebook.

    Here are a few steps you can take to troubleshoot this issue:

    1. Check Image Format: Ensure that you have a fallback image in JPEG, PNG, or GIF format as well. This can help ensure compatibility with Facebook.

    2. Image Dimensions: Make sure that the dimensions of your images meet the recommended size of 1200px X 630px. If the dimensions are too small or too large, Facebook may not display your desired image.

    3. Set Open Graph Image in Rank Math: You can set a default Open Graph image in Rank Math by going to WordPress Dashboard → Rank Math → Titles & Meta → Global → OpenGraph Thumbnail. Make sure to upload an image that meets the format and dimension requirements.
      OpenGraph Thumbnail

    4. Check Individual Post Settings: Ensure that each post has a custom Open Graph/Social Preview image set through the Rank Math Meta Box or the Block Editor sidebar.
      Add featured image
      Rank Math Open Graph Image

    If you’ve checked all these settings and the issue persists, we recommend replying to this ticket so a human agent from the Rank Math Support team can assist you further.

    Thank you for raising this concern!

    vous indiquez dans votre documentation que le format Avif est pris en charge par votre plugin

    Zone 4.2 :
    https://rankmath.com/kb/open-graph-image-not-displaying/

    Hello,

    RankBot mentioned that we support AVIF image format for OG images but Facebook may not as you can see the supported format mentioned by Facebook here: https://developers.facebook.com/docs/sharing/webmasters/#images

    However, you can share an affected page URL with us so that we can check the issue further for you.

    Looking forward to helping you.

    Thank you.

    All right.

    Yes thank you, here is the URL in question: https://pressia.fr/nouvel-an-vietnamien/

    Thanks in advance

    Hello,

    We checked the page and we can see you’re currently using the OG image from a different site and unfortunately, Facebook can’t process this.

    Rank Math has added the image properly but the issue is coming from Facebook. We suggest you change the image and after clearing your website cache, please check again with the Facebook Sharing Debugger tool.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Open Graph’ is closed to new replies.