Only Post sitemap URL is not loading

#469712
  • Resolved Mr Naik
    Rank Math free

    Hi rankmath,

    Why my post-sitemap is not loading up? however, the base sitemap(/sitemap_index.xml) and page sitemap URL(/page-sitemap.xml) are loading correctly.

    Because of this for the last 3 days, I have lost 50% of my traffic. I was investing about the issue so I found this out.

    Can you tell me how to resolve this?

Viewing 12 replies - 1 through 12 (of 12 total)
  • Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    I checked the sitemap URL you’ve shared with us and your post-sitemap URL seems to be loading flawlessly from my end.

    I’ve attached a screenshot in the sensitive data section for your reference.

    Can you please try checking it again? If the issue still persists, please try using incognito mode of your browser to see if that works. You may also try clearing your browser cache in order to load the updated sitemap URL on your browser.

    Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    Mr Naik
    Rank Math free

    ya, it’s working now. thanks

    Hello,

    We’re glad that the issue is resolved.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

    Mr Naik
    Rank Math free

    Can you check it again, because I am facing the same issue again.

    Hello,

    Please share your website URL here again so we can take a closer look at your website’s sitemap.

    Looking forward to helping you with this one.

    Mr Naik
    Rank Math free

    my website link is problemsolvingcode.com

    even I try opening the sitemap on incognito plus I also cleared cached multiple times. but still same issue.

    Hello,

    I’ve checked your sitemaps specifically your post sitemap, but it seems to be working fine. Please refer to the screenshot attached in the sensitive data section.

    Let us know if the issue still persists on your end.

    Looking forward to helping you.

    Thank you.

    Mr Naik
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Mr Naik
    Rank Math free

    The issue is still persisting. I have attached a video in sensitive data. have a look.

    Hello,

    The Google drive link you shared is currently not accessible in public. Kindly set it as public so we can view the contents.

    Looking forward to helping you with this one.

    Mr Naik
    Rank Math free

    I changed the access permission – you can check now.

    Hello,

    I’ve checked your sitemap again and it seems the post-sitemap is loading perfectly fine from my end.

    Can you please try checking again? I’ve attached a screenscast in the sensitive data section for your reference.

    Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 12 replies - 1 through 12 (of 12 total)

The ticket ‘Only Post sitemap URL is not loading’ is closed to new replies.