on page seo issue

#1006332
  • Resolved Muhammad Naeem Asghar Kamboh

    6 months ago

    Rank Math free

    Hi,

    I am using the Rank Math SEO plugin on multiple websites. However, I’m experiencing an issue on one specific site: https://stallionpaint.com/.

    When I try to perform on-page SEO by editing a page and setting the meta title, description, and keywords, everything appears fine initially. But after saving the page and returning to the WordPress “Pages” section, the SEO fields reset to zero upon refreshing — as if the changes were never saved. I’ve attached screenshots for reference.

    Please assist in resolving this issue.

    Thank you.

Viewing 1 replies (of 1 total)
  • RankBot

    6 months ago

    Hello,

    We apologize for the issue you are facing with the Rank Math SEO plugin on your site. It sounds like there could be a few reasons why the SEO metadata is not being saved properly. Here are some steps you can take to troubleshoot this issue:

    1. Check for Plugin Conflicts

    There may be conflicts with other plugins that are preventing Rank Math from saving the metadata. You can follow our guide on checking for plugin conflicts to identify any potential issues.

    2. Inspect JavaScript Errors

    JavaScript-related errors can also cause issues with saving metadata. You can check for these errors by opening the Developer Tools Console in your browser:

    • In Chrome, navigate to More Tools → Developer Tools and click on the Console tab. Alternatively, use the keyboard shortcut Ctrl + Shift + J (Windows) or Cmd + Option + J (Mac).

    Open Developer Tools

    If you see any errors, they may provide clues about what is causing the issue.

    3. Firewall Settings

    If you are using a firewall, it might be blocking access to the necessary Rank Math files. Ensure that the following URLs are whitelisted in your firewall settings:

    /wp-json/rankmath/v1/updateMeta
/wp-json/rankmath/v1/updateSchemas
/wp-json/rankmath/v1/updateRedirection
/wp-json/rankmath/v1/getFeaturedImageId
/wp-json/rankmath/v1/getHead

    You can refer to your firewall documentation for instructions on how to whitelist these URLs.

    4. Cloudflare Page Rules (if applicable)

    If you are using Cloudflare, you may need to create page rules to disable security for Rank Math files. You can follow the instructions in our article on why your SEO title, description & focus keyword aren’t being saved for detailed steps on setting this up.

    If you’ve tried these steps and the issue persists, please reply to this ticket with any error messages you find in the console or additional details, and a human agent from our support team will assist you further.

    Thank you for bringing this to our attention!

    Sources:
    Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
    Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘on page seo issue’ is closed to new replies.