og:image: Unable to create link preview. Can you help me for this problem?

#343290
  • Resolved Absolutely Cars

    3 years, 10 months ago

    Rank Math free

    Hi,
    I have been using Rank Math for my blog for a few days. Until now, the images of links on social networks were displayed correctly. Since today, no more articles display an image on the link (both on Facebook and on Twitter). I cleaned the caches of the website, changed the images so that they are 1200px x 630px, looked if they were heavy… But nothing helped… The same message is displayed on the Facebook sharing debug program: an image error. How can I solve this problem?

Viewing 1 replies (of 1 total)
  • Reinelle

    3 years, 10 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’ve checked the link, and there’s an image showing from the og:image tag of the page. Please see the attached screenshot in the sensitive data section.

    Could you please confirm if that’s the image you have set? If not, please share the image URL you have used for the URL so we can check further.

    Looking forward to helping you.

    Thank you.

    RankBot

    3 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘og:image: Unable to create link preview. Can you help me for this problem?’ is closed to new replies.