Hello,
Thank you for getting in touch and we are sorry to hear about the issue you are facing.
It does look like there is no og:image tag found on the webpage:
Please refer to this guide to address this issue: https://rankmath.com/kb/open-graph-image-not-displaying
However, it seems that you’re currently using the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
Looking forward to helping you.
Thank you.
Hi there,
The og:image functionality works great in Yoast SEO, I wonder why it doesn’t here.
The previous message I wrote, was after I tried all the steps in your guide at: https://rankmath.com/kb/open-graph-image-not-displaying/
That means:
1. I have set a default open graph image at :
WordPress Dashboard > Rank Math > Titles & Meta > Global > OpenGraph Thumbnail
2. Since I have a page that functions as homepage I have set a featured image for that page. I also set a facebook and twitter image in the social section of rankmath for that page.
3. I don’t have need for a facebook app id
4. The URL is accessible as I wrote in previous post: https://powerquery.how/wp-content/uploads/2023/03/PowerQueryHow_Logo.png
5. The page source does not contain the og:image
6. I tried debugging with the health check app.
That’s why I reached out to see if you can help. Please if you know any, suggest any alternative solutions.
Regards,
Rick
Hello,
The resolution of the featured image is very small 250×88 and that’s why our plugin is not using it as the og:image as Facebook will not consider it for link preview. Please use images with the resolution recommended for OpenGraph(1200×630) to fix the issue.
Let us know how that goes. Looking forward to helping you.
Jaideep – thanks this is great. I changed it to:
https://powerquery.how/wp-content/uploads/2023/03/PowerQueryHow_Logo.png
Increasing the dimensions worked a charm. There’s one pending issue that is related.
I use the following site.icon.
https://powerquery.how/wp-content/uploads/2023/03/PowerqueryHow-Icon.png
This shows up in google, however not so much at bing.com. The area where the icon should show is left missing.
Do you have any recommendations to get this issue resolved? I’m using an icon with dimensions 512 x 512 in png format.
Regards,
Rick
Hello,
Rank Math’s unable to control the favicon (icon) that appears on your website on the Bing search engine. Usually, that’s built into the theme options.
In this case, you can follow the suggestions here to ensure that your logo appears on Bing:
https://answers.microsoft.com/en-us/bing/forum/all/what-are-the-requirements-to-display-favicon-on/236d6598-41e2-483c-9950-aae8714d943c
Hope that helps.
Thank you.
Thank you Reinelle. I just read your link and at point 5 it says:
5. The website must have a valid sitemap.xml file, and the sitemap should include the URL of the favicon file.
As far as I could see there is no url to the favicon file in the Sitemap.xml file. That’s something Rankmath creates right?
Regards,
Rick
Hello,
Rank Math does not include that in the sitemap as it is generated virtually/dynamically, meaning they are not placed or created in your website files.
However, the favicon can take some time to update. You need to wait for Bing to crawl the website after you have made the changes to the favicon.
You can also use Bing Webmaster Tools to update its cache:
https://www.bing.com/webmasters/help/content-removal-broken-links-or-outdated-cache-cb6c294d
Meanwhile, there’s a user who reported the same case recently where you can follow for updates:
https://techcommunity.microsoft.com/t5/microsoft-bing/the-site-s-favicon-is-not-displayed-in-bing-search-results/m-p/3880129
Hope that helps.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
