OG Properties

#143731
  • Resolved John King
    Rank Math free

    I am getting blank images for my Facebook posts yet Facebook scrapes correct info.

    And I cannot send you the debug info BECAUSE YOU KEEP BLOCKING ME!!!

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  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Can you please make sure that you have the latest version of Rank Math Free? You may check our changelog page here (Free tab): https://rankmath.com/changelog/

    Which part of the site keeps blocking you? If you need to submit your system info, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘OG Properties’ is closed to new replies.