OG Image, Social Share Image problem

#390800

Resolved Simone
3 years, 7 months ago

Rank Math free

Hi,
I have a problem with my new site. In my page or post I see my OP image https://prnt.sc/YNjxd2pLPtiF https://prnt.sc/9dF87ul82EqO, but in my page/post source there in no og:image. I use only rank math plugin, Elementor, Armember and Hello theme. I try to disable everything, change theme but nothing change. https://prnt.sc/QMUEGQNGXy9O
Help me.
Thanks.

Viewing 1 replies (of 1 total)

Anas
3 years, 7 months ago

Rank Math business

Hello,

Thank you for contacting Rank Math, and sorry for any inconvenience caused.

I checked the page source and the image on your website is in webp format which is not supported by og:image tag. The supported formats are png, jpeg, and gif. You can read more about this here: https://developers.facebook.com/docs/sharing/webmasters/#images

Also, the image should be of the recommended dimensions to work correctly. The recommended dimensions are 1200px X 630px.

Please set the image of the supported format and dimensions to fix the issue.

Hope this helps.

Thank you.

RankBot
3 years, 5 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘OG Image, Social Share Image problem’ is closed to new replies.