Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
If everything from the above is enabled and working, you can also try using other credit cards instead. You can also call your bank and ask what’s stopping the payment to go through and request them to approve it on your end.
Also, if you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.
I hope that helps. Thank you, and looking forward to your update.
merhaba yetersiz bakiyeden dolayı sisteminiz engellemiş olabilir. Bakiye yükseltildi kontrol edebilir misiniz engel var mı diye
Siparişinizin kabul edilemediği için üzgünüz. İşletmenize değer veriyoruz ve bu siparişi tamamlamanıza yardımcı olmak istiyoruz. Lütfen yardım için bizimle iletişime geçin. uyarısı alıyorum. İlgilenecek misiniz yoksa satın almadan vazgeçelim?
Hello,
I’ve checked your account, and it seems that you have already managed to purchase Rank Math PRO. Your account is also activated and you can notice your account’s badge right after your name:
Please ensure that the PRO plugin is installed and activated on your website. Here’s a link for more information:
https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
I hope that helps.
Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
