not working with elementor

#453514
  • Resolved Erin

    3 years, 2 months ago

    Rank Math pro
    Content AI Starter
    SEO Course

    The edit elementor area is grayed out and cannot be access unless i deactivate rank math.

    and i cannot update rankmath pro plugin
    Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

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  • Anas

    3 years, 2 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    You have opened this ticket with a Free Rank Math account.

    Can you please share the email you used to purchase the PRO subscription?

    There must be some issue with the downloaded files. This might be caused by insufficient space or a corrupt zip file.

    To fix the issue, please download the latest version of the PRO plugin file from your Rank Math PRO account and upload it to your website.

    Here is a guide for your reference:
    https://rankmath.com/kb/update-rank-math-manually/

    Let us know how it goes.

    We look forward to helping you.

    RankBot

    3 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘not working with elementor’ is closed to new replies.