Not working on social share

#183623
  • Resolved Angel Angelov

    4 years, 10 months ago

    Rank Math free

    Hi,

    When i tried to share on Facebook not working like i set it up on plugin. In twitter everything is fine but in Facebook not working.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Prabhat

    4 years, 10 months ago

    Rank Math agency

    Hello,

    Thanks for contacting us and we regret the inconvenience caused.

    I tested the website using Facebook’s Debugger Tool and I was able to replicate the issue.

    Upon checking your website’s source, I found that the og:image tag is already present. So I scraped your website again on the Facebook’s Debugger tool and the image now appears on Facebook.

    Please have a look at the screenshot available in the sensitive data section of this ticket and confirm it on your end.

    Looking forward to hearing from you.

    Thanks.

    Angel Angelov

    4 years, 10 months ago

    Rank Math free

    Thank you!

    How was fixed this ?

    Prabhat

    4 years, 10 months ago

    Rank Math agency

    Hello,

    Thanks for your reply.

    I tested your website using the Facebook’s Debugger Tool and clicked on the Scrape Again button to fetch the updated image from your website.

    Please refer to this tutorial guide for more details: https://rankmath.com/kb/open-graph-image-not-displaying/

    If you have another question in the future, please feel free to reach out, and it will be our pleasure to assist you again.

    Thank you.

    RankBot

    4 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Not working on social share’ is closed to new replies.