Hello,
Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.
Can you please share your sitemap URL and meta data that you have updated on your site, in the sensitive data section?
We really look forward to helping you.
https://thewebgross.com/post-sitemap.xml
Google search console is showing error unsupported format.
Hello,
Thank you for the update, and sorry for the delay.
I’ve checked your sitemap, and it’s showing a blank or white page. You can use the Health Check plugin to determine which plugin or theme is causing this. Another scenario is that you have a static file with the same name as your sitemap file (sitemap_index.xml). You should FTP into your server and remove the file.
If the issue still persists, please flush your sitemap cache by following these steps:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/xXXhDt
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server.
https://rankmath.com/kb/exclude-sitemaps-from-caching/
I hope that helps. Thank you, and looking forward to your update.
Google search console is stating that it have no index robot.txt but the data isnt there in my rank math plugin.
Hello,
Thank you for the follow-up, and sorry for the delay.
I’ve checked your site’s robots.txt, and it seems that it is already working fine. You can also use this tool to validate.
Your sitemap seems to be working fine as well. Could you please provide a screenshot of how are you checking your robots.txt and getting that error in your Google Search Console account?
I hope that helps. Thank you, and looking forward to your update.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
