Not updating Snippets or descriptions

#815346
  • Resolved kirstyglencain
    Rank Math pro
    Content AI Starter

    Hello,

    We are having issue with our SEO titles, and descriptions not updating on all of our listings. When we edit it and save its then gone and back to the default value.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    I’m sorry to hear that you are facing issues with your SEO titles and descriptions not updating correctly on your listings. This issue could be due to plugin conflicts or JavaScript-related errors.

    To troubleshoot plugin conflicts, you can follow our guide on checking for plugin conflicts here. If you have already done this and the issue persists, you can proceed to diagnose JavaScript-related errors by following the steps outlined here.

    If after following these steps the problem still persists, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for bringing this to our attention.

    Sources:
    Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
    Bulk Editing Options in the Rank Math SEO Plugin

    Hello,

    In this case, please check if you are using a Firewall as it may prevent saving the changes.

    If you are using a Firewall, please whitelist this route:

    /wp-json/rankmath/v1/updateMeta
    /wp-json/rankmath/v1/saveModule

    You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/

    Let us know how this goes.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Not updating Snippets or descriptions’ is closed to new replies.