Not Showing Up I purchased Pro

#619416
  • Resolved Tamaractalk

    2 years, 1 month ago

    Rank Math pro

    Hi, I purchased pro using this account. I’m trying to get my accounts under one name. Can you find out how I can download pro? Here is my receipt.

    [moved to sensitive data section]

    I had inquired under a different email that [moved to sensitive data section] isn’t updating. I have 5 accounts and would like if they were under one name.

Viewing 1 replies (of 1 total)
  • Jeremy

    2 years, 1 month ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We can’t seem to locate your subscription in our system. Can you please click on the “View Invoice” from the email you received and share it with us here?

    Also, kindly list all the accounts (username or email address) in the sensitive data section you wish to merge into your main account.

    Looking forward to helping you with this one.

    RankBot

    2 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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