Not showing results in WordPress dashboard

#226217
  • Resolved Terry Anglin
    Rank Math business
    Content AI Creator

    I had a ticket for this issue #196049 but it shows resolved. The information provided in that ticket seems to have solved the issue on some sites but not all. I still have several client sites that are still showing 0 in all the results when we know they had traffic.

    2 of them are:
    https://policewellness.com
    https://tacticalresilience.org

    Any other suggestions why these are not reporting the results. All these sites use the same theme and rankmath is working fine on some but not on others. They also have the same plugins so don’t believe that to be a problem.

    Thanks
    Terry

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello,

    Thanks for contacting us. Sorry for the delay and any inconvenience that might have been caused due to that.

    I tried fetching the data manually but no data showed up. Can you please navigate to WP Dashboard > Rank Math > General Settings > Analytics and Disconnect & Reconnect your account:

    Let us know after reconnecting your account so we can check further.

    Looking forward to helping you.

    Terry Anglin
    Rank Math business
    Content AI Creator

    I have disconnected and reconnected as you requested.

    Prabhat
    Rank Math agency

    Hello,

    I logged into your website’s admin area and have started a fresh analytics data fetch.

    It’s going to take above 40 minutes to complete the fetching process.

    I’ll continue monitoring the process.

    Looking forward to helping you.

    Thank you.

    Terry Anglin
    Rank Math business
    Content AI Creator

    Ok, thank you. Will be waiting to hear back from you.

    Prabhat
    Rank Math agency

    Hello,

    The data fetching has been completed but indeed no data has been fetched.

    However, I also noticed that no posts/pages/CPTs have been optimized for SEO yet.

    Could you please share screenshots of 30 days of organic traffic of the website from your Google Search Console and Google Analytics accounts, so that we can get a deeper insight into the issue?

    You can use a tool like imgur.com to easily upload and share the screenshot link in the sensitive data section of this ticket.

    Looking forward to helping you.

    Thank you.

    Terry Anglin
    Rank Math business
    Content AI Creator

    Here is a screen shot I took just now. https://www.screencast.com/t/Q7FK6skQ

    Ankit
    Rank Math business

    Hello,

    Rank Math analytics does not track the live users nor shows the real time data. The statistics that appear in the Rank Math Analytics module won’t match with the data from the Google Search Console as we only track posts and keywords that rank in the top 100 positions in the selected timeframe. We do this to help make decision-making easier and for faster data processing since this is the data you really need to prioritize your SEO efforts on.

    Please kindly share screenshots of 30 days of organic traffic of your website.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Terry Anglin
    Rank Math business
    Content AI Creator

    So I understand correctly. The website post has to be in the top 100 positions in Google before it shows the visits inside Rankmath?

    Ankit
    Rank Math business

    Hello,

    That is indeed the case. Please give it time for your site to Rank for the data to appear. Top 100 positions means that your site is among the top 100 listings for the keyword that it ranks for.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

The ticket ‘Not showing results in WordPress dashboard’ is closed to new replies.