not showing rank math setup wizard

#443435
  • Resolved Devan
    Rank Math free

    Hi, I have intalled Rank math 10 times but every time i am unable to run the setup wizard. Whenevr i am clicking on ( Connect your account ) then it is showing an Error 404 . Please help me to get out of from this .
    Thanyou

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  • Nigel
    Rank Math business

    Hello,

    Thank you for letting us know you are having difficulty connecting your Rank Math account to your website and sorry for the inconvenience and frustration this has caused you.

    There might be a conflict with a plugin or one of your themes. To confirm this, please follow our guide to troubleshoot theme/plugin conflicts: https://rankmath.com/kb/check-plugin-conflicts/

    If the plugin conflict check does not work, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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