Not showing categories

#974280
  • Resolved Amir Khani

    6 months, 1 week ago

    Rank Math free

    Hello
    Good morning
    I had Yoast until today, but I had disabled the sitemap and was using the xml sitemap generator and my sitemap was completely correct.
    Today I deleted Yoast and installed the xml sitemap generator and rankmach. The problem is that one of the categories of my site shows the main category but does not show the subcategories, but the rest of the categories are complete. I also cleared the cache and activated rankmach, but it did not work.

Viewing 1 replies (of 1 total)
  • RankBot

    6 months, 1 week ago

    Hello,

    We apologize for the issue you are facing with your sitemap not displaying the subcategories correctly. Thank you for raising this concern.

    Since you mentioned that you have already cleared the cache and activated Rank Math, here are a few steps you can take to troubleshoot this issue further:

    1. Check Sitemap Settings: Go to Rank Math SEO → Sitemap Settings and ensure that the option to include categories and subcategories is enabled.

    2. Permalinks: Sometimes, flushing permalinks can resolve issues with sitemaps. You can do this by navigating to Settings → Permalinks in your WordPress admin area and clicking the “Save Changes” button without making any changes.
      Flush permalink settings

    3. Custom Canonicals: If you have set custom canonical URLs for your categories or posts, it may affect their appearance in the sitemap. Ensure that you are not using custom canonicals that could be excluding subcategories from the sitemap.

    4. Plugin Conflicts: Since you recently switched from Yoast to Rank Math, there might be residual conflicts. You can check for plugin conflicts using the Health Check plugin.

    If these steps do not resolve the issue, please reply to this ticket with your site URL so we can assist you further. A human agent from the Rank Math Support team will take over and provide more specific guidance.

    Thank you for your patience, and we hope to resolve this for you soon!

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    5 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Not showing categories’ is closed to new replies.