Not saving update to snippet

#915865
  • Premier Services Group LLC

    1 day, 1 hour ago

    Rank Math free

    Hi,when i click save in rank math when editing snippet it says “updating failed,” “not logged” or “the response is not a valid json response”in and doesn’t save my work. I am activated and still not working. Please help…

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  • Ike

    1 day ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    For initial troubleshooting, please check if you are using a Firewall as it may prevent saving the changes.

    If you are using a Firewall, please whitelist this route:

    /wp-json/rankmath/v1/updateMeta

    You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/

    Let us know how this goes.

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