Not loading properly after WP 5.4 update

#40474
  • Resolved Favculture Digital

    4 years, 7 months ago

    Rank Math free

    I have updated wordpress to 5.4 latest version. From then, no suggestions(Such as word count in paragraph or title or description, Keyword optimization suggestion etc.) are showing by Rank Math on post editor. Meta description saved but not showing properly and also not able to upload social image. I have both default wordpress text editor field and ACF text editor field enabled and I didn’t recognize from which field Rank Math showing suggestions. Please see this page on edit screen: https://cbshop.in/store/happy-addons-coupons/

    Screenshot

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    4 years, 7 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I am afraid that I could not login to your site since it is locked behind a directory password. ​​​​

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Favculture Digital

    4 years, 7 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis

    4 years, 7 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    Your site is currently down it is reporting an error 500. Please reach out to your host about this and let us know when it is working so that we can be able to login.

    Looking forward to helping you. Thank you.

    ​​​​​​

    RankBot

    4 years, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Not loading properly after WP 5.4 update’ is closed to new replies.