not have permissions

#722
  • Resolved Amit Meyraz
    Rank Math pro

    hi,
    1. for some reason i dont have permission to search analytics, site maps, crawl errors .
    2. why i have to clear manualy cash to get more results from google search consul/

    BR
    Amit

    • This topic was modified 5 years, 6 months ago by Todd. Reason: Moved login data to sensitive data section
Viewing 8 replies - 1 through 8 (of 8 total)
  • i re autorized. but its not working and i cant access (not have permition message)

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Hello,

    It seems like one of your other plugins is interfering with the functioning of Rank Math.

    Could you please disable your other plugins and see which one is causing this issue?

    Or, would you like us to try and disable all your plugins to find the one causing this issue?

    Looking forward to helping you. Thank you.

    hi,
    no, its not the problem, i disable all and then check and not have permissions.

    Hello,

    Thank you for your patience.

    It seems like an issue with the multisite.

    We are working on it and will be releasing an update soon which should fix this issue.

    We seek your patience and understanding in this matter.

    In the meantime, if you need any other assistance, please let us know.

    Hello Amit,

    I logged into your site and I edited below code in wp-content/seo-by-rank-math/includes/helpers/class-wrodpress.php file on line 104:

    replaced

    
    return add_query_arg( $args, network_admin_url( 'admin.php' ) );
    

    with

    
    return add_query_arg( $args, admin_url( 'admin.php' ) );
    

    This seemed to have fixed the issue. Can you please confirm?

    Thank you.

    Hello Amit,

    I logged into your site and I edited below code in wp-content/seo-by-rank-math/includes/helpers/class-wrodpress.php file on line 104:

    replaced

    
    return add_query_arg( $args, network_admin_url( 'admin.php' ) );
    

    with

    
    return add_query_arg( $args, admin_url( 'admin.php' ) );
    

    This seemed to have fixed the issue. Can you please confirm?

    Thank you.

    hi,

    thanks a lot it works.

    br
    Amit

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?filter=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

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