Hello,
We apologize for the issue you are facing with using Content AI. Since you mentioned that you have uploaded Rank Math PRO and have a Content AI subscription, there are a few things you can check:
-
Refresh Your Credits: Sometimes, you may need to refresh your credits to start using Content AI. You can do this by going to your WordPress Dashboard → Rank Math → General Settings → Content AI and refreshing the credits. Here’s a screenshot for reference:

-
Check Subscription Status: Ensure that your Content AI subscription is active. If you see messages indicating that you do not have an active subscription, you may need to verify your account status.

-
Account Connection: Make sure your website is connected to your Rank Math account. If you see a message prompting you to connect, click on the Connect Now button.

If you’ve checked these points and are still having issues, please reply to this ticket with the specific error messages or issues you’re encountering, and a human agent from our support team will assist you further.
Thank you for raising this concern, and we hope to resolve it quickly for you!
I do not get that message i get, get more information
Hello,
We’re delighted to hear that this issue has been resolved. We appreciate your feedback.
This ticket will be closed now, but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you.
Thank you.