not being able to use content ai with this client.

#1007291
  • Resolved Kevin Cortinovis
    Rank Math free
    Content AI Starter

    Hi guys, I uploaded ranked SEO PRO and i have the content ai suscription but its not letting me use it?
    Im still pretty new to this plugin been using yoast for ever so im trying to get the hang of it.

    as you can see on the attached 2 images.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    We apologize for the issue you are facing with using Content AI. Since you mentioned that you have uploaded Rank Math PRO and have a Content AI subscription, there are a few things you can check:

    1. Refresh Your Credits: Sometimes, you may need to refresh your credits to start using Content AI. You can do this by going to your WordPress Dashboard → Rank Math → General Settings → Content AI and refreshing the credits. Here’s a screenshot for reference:
      Refresh Credits

    2. Check Subscription Status: Ensure that your Content AI subscription is active. If you see messages indicating that you do not have an active subscription, you may need to verify your account status.
      Active Subscription Required

    3. Account Connection: Make sure your website is connected to your Rank Math account. If you see a message prompting you to connect, click on the Connect Now button.
      Connect Now

    If you’ve checked these points and are still having issues, please reply to this ticket with the specific error messages or issues you’re encountering, and a human agent from our support team will assist you further.

    Thank you for raising this concern, and we hope to resolve it quickly for you!

    Kevin Cortinovis
    Rank Math free
    Content AI Starter

    I do not get that message i get, get more information

    Kevin Cortinovis
    Rank Math free
    Content AI Starter

    solved

    Hello,

    We’re delighted to hear that this issue has been resolved. We appreciate your feedback.

    This ticket will be closed now, but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘not being able to use content ai with this client.’ is closed to new replies.