Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I’d love to have a look at your site, see the issue and try to debug the problem.
Kindly add your site’s URL and some temporary login credentials to the sensitive section so that I may be able to log in.
Looking forward to helping you. Thank you.
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Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I have logged in to your site but I could not reproduce the problem. I have performed the initial setup on the wizard and you can continue with the rest of the steps.
Looking forward to helping you. Thank you.
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Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
